Refund Policy

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 7 business days.

Please remember that, it can take some time for your bank or credit card company to process and post the refund too

At Drovemedia, we provide you with a 30-day return window after receiving your item to request a return, whether it’s due to remorse or a defective product.

Exchanges

  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damages and issues

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

  • Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

You can contact us at:

Email: Support@drovemedia.com

Phone : +1 517 280 5830

Address: 30 North Gould St, Sheridan, Wyoming, 82801, United States