Shipping Policy

Welcome to DroveMedia’s Shipping Policy, designed to provide you with a seamless shopping experience. Our policy ensures transparency and efficiency from the moment you place your order until it arrives at your doorstep. Please review the details below to understand our shipping procedures and timelines.

Processing and Shipping Times

  • Order Processing: Orders are processed on working days, from Monday to Friday. The cut-off time for orders is 06:00 PM Eastern Standard Time (EST).
  • In-Stock Items: Most in-stock items are shipped within 3 to 10 working days.
  • Pre-Order Items: For items listed as pre-order, shipping times will vary based on availability. Please refer to the specific product page for more details.

Handling and Transit Times

  • Handling Time: We aim to prepare and dispatch your order within 1 to 2 working days, from Monday to Friday.
  • Shipping Time: Delivery time depends on the shipping method selected:
    • USPS: 7 to 15 working days.
    • DHL Express: 2 to 6 working days.

Shipping Costs

  • USPS: Free shipping is offered for orders shipped via USPS.
  • DHL Express: A flat rate of $9.99 is charged for orders shipped via DHL Express.

Order Modification and Cancellation

  • You have 24 hours from the time of placing your order to request modifications or cancellation, free of charge, by contacting our Customer Service Team at [email protected].
  • Requests for modification or cancellation received after 24 hours cannot be accommodated.

Delivery Address Requirements

  • It is crucial to ensure that the address provided is accessible to all shipping carriers we use. If you need to confirm your address’s deliverability or inquire about shipping methods before ordering, please reach out to our customer service team.

Order Tracking

  • To track your order, please visit our Order Tracking Page and enter your tracking number. This allows you to monitor your order’s journey to your doorstep.

Commitment to Timely Delivery

  • We are dedicated to processing, packing, and shipping your order as swiftly as possible. Our goal is to ensure that your gaming essentials reach you in a timely and efficient manner.

Customer Support

For any inquiries or assistance with your order, please do not hesitate to contact us at

  • Email: [email protected]
  • Phone : +1 517 280 5830
  • Address: 30 North Gould St, Sheridan, Wyoming, 82801, United States

Thank you for choosing DroveMedia for your gaming needs. We look forward to serving you and providing a smooth and enjoyable shopping experience.