Shipping Policy

Shipping and processing times are calculated in working days, which include Monday through Friday. The order cut-off time is 06:00 PM Eastern Standard Time (EST).

Handling and Transit Times:

  • Most orders are shipped within 1–2 working days.
  • It is very important to understand that this only applies to in-stock items.  
  • We do often have pre-order items listed on our website. All pre-order fulfillment times will vary accordingly.

Shipping Time:

The shipping time varies based on the selected shipping service:

  • USPS: 7 – 15 Working Days
  • DHL Express: 2 – 6 Working Days

Shipping Costs:

  • USPS: $0
  • DHL Express: $9.99

Order Modification and Cancellation:

Should you wish to modify or cancel your order, please reach out to the auxmobile.com Customer Service Team within 24 hours of placing your order, free of charge.

Unfortunately, we cannot accept requests for modification or cancellation after 24 hours.

Make sure your address is deliverable to all carriers:

It is your responsibility as the customer to enter an address that is easily accessible to all shipping carriers, as we utilize several. If you would like to confirm your address or if you would like to know how an item ships before you order it please contact our customer service team!

Order Tracking:

For order tracking, visit our tracking page and enter your tracking number on our Order Tracking Page.

We strive to get your order processed, packed, and delivered as quickly as possible.

As always, if you have any questions, please contact us and we’d love to help! 

You can contact us at:

Email: Support@drovemedia.com

Phone : +1 517 280 5830

Address: 30 North Gould St, Sheridan, Wyoming, 82801, United States